OLHSA
Technical Services and Support

How to Forward / Transfer a Call

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TO TRANSFER CALLS (refer to Desk Phone keypad image above)

•Answer incoming call

•Press ‘Transfer’ button

•Enter destination 4-digit extension

•Hang up

TO FORWARD INCOMING CALLS (refer to Desk Phone keypad image above)

•Press ‘Menu’ button

•Press on down arrow until you toggle to selection #5 (Forward Set)

•Press ‘Enter’

•Press on down arrow until you toggle to the desired (Forward Type), and press Enter. Selections are 1 All, 2 Busy, 3 No Answer, and 4 DND.

•Press ‘Enter’ when desired selection is presented

•Type desired 4-digit internal extension, or, full external number beginning with ‘9’, then ‘1’ and area code, for calls to be forwarded to, then press Enter.

•To clear all forwarding, press #600 to clear.

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